A CRM your team
actually uses.
Build clear pipelines, useful customer context, and a follow-up process with ownership at every step.
Your sales & marketing growth partner
I help business owners connect sales, marketing, CRM, and practical AI—from figuring out what needs to change to getting it working.
Request a strategy callbackWork directly with Rick. Bring in Know’s specialists when needed.
Years helping businesses
turn ideas into useful work.
Rick Van House
Founder of Know Advertising
How I can help
You don’t always need more tools or another big agency engagement. Sometimes you need someone who can see how the pieces fit—and work alongside your team to connect them.
Build clear pipelines, useful customer context, and a follow-up process with ownership at every step.
Integrate AI into research, conversation prep, and follow-up—with your people guiding the priorities and decisions.
Give your team relevant proof and content. Connect inquiries with the pipeline so you can see what helps move work forward.
From the conversation to the work
We start with the friction your team is feeling, focus on a useful improvement, and build a process they can keep using.
Look at your current tools, handoffs, and sales process. Identify where context or momentum gets lost.
Connect the process, CRM, marketing, and AI where it helps. Work with the people who will use it.
Document the workflow, help your team adopt it, and refine the next step as you learn what works.
Client work / Great Lakes Landscape Design
Great Lakes Landscape Design had outgrown the way its CRM was organized. We rebuilt the pipelines around the sales process, helped train the team, and created a CRM and pipeline handbook.
The new process is helping support sales-team growth and the founder’s shift from doing the selling to leading the business.



Work directly with Rick
I’m Rick Van House, founder of Know Advertising. For more than two decades, I’ve helped businesses clarify their story, find growth opportunities, and turn strong ideas into useful work.
I work alongside your team from the first conversation through implementation. When a project calls for additional creative, media, or technical support, I bring in the right Know Advertising specialists.
Connect with Rick on LinkedInA practical way to begin
A specific project. A few hours of help. An ongoing working relationship. We can shape the engagement around what your business needs—not a package you have to fit into.
Let’s talk about your team
Tell me where things feel disconnected. We’ll start with a real conversation about your process, your team, and what might make the biggest difference.
Request a strategy callbackPrefer to reach out directly?
rick.vanhouse@knowad.com(313) 395-8404